It is only recently that I noticed the 3.1 driver issue as reported was the cause of the ports suddenly stopping working. The problem continued off and on with that and other USB ports associated with the 3.1 Controller, but did not appear to impact the other USB ports. Shortly after purchasing it I received notification of a ROM update aimed at fixing acknowledged issues with the USB port mounted on the front - this fix was downloaded and applied. The issue has been plaguing me since I purchased the processor new. ![]() Such issues should not be occurring in quality products & operating systems of this vintage! And before you suggest it, I've already downloaded and installed the latest AMD drivers without fixing the problem.Īny resolution that works permanently without stuffing up everything else on my computer much appreciated! The only way out of this loop is to Uninstall the Device, requiring a reboot, then, hey presto, all is working and as it should be again! Checking in Device Manager after a reboot the driver is reported as installed and working properly. If I then select to install or update the driver it reports "Driver is already installed" when it isn't(?). Reboot and all works as it should.Īfter many months of frustration I have finally identified the problem: In device manager the AMD USB 3.1 Extensible Host Controller 1.10 (Microsoft) reports "No driver installed" whenever the above occurs. This is extremely annoying as every time I go to use my USB connected scanner it says I do not have one attached to the system, and when I go to upload photos from my phone it will not connect. Whilst everything works normally after a reboot some of my USB ports stop working after a period of time, or after an (unasked for) reboot caused by Windows etc updating themselves (against my wishes). Ever since I bought the product I have been having problems with my USB ports. I have an HP Pavilion Desktop 570-POXX, running the latest update(s) of Windows 10.
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